useful contacts

Share

The level of medical care in the Czech Republic is very high. Our country's healthcare system is considered one of the best in the EU. Healthcare in the Czech Republic is provided by both public and private medical facilities, including emergency rooms in hospitals, which are open 24 hours a day. In case of a sudden serious illness or accident anywhere in the Czech Republic, dial 112 to connect with the EU emergency line. Of course, we will be happy to advise you on contacting medical assistance.

emergency contact numbers

Toll-free, operate all day, every day, including holidays

112

the unified european emergency call number

150

firefighters

156

municipal police

158

police of the czech republic

155

emergency medical services (ambulance)

embassies

On the Ministry of Foreign Affairs of the Czech Republic website, there is an up-to-date list of embassies with offices in the Czech Republic or the nearest representation in a nearby country, with all contact information and opening hours.

emergency medical services

The majority of Prague’s large hospitals have an emergency department. Should a tourist or other foreigner without Czech public health insurance have a medical issue, they should go to the special foreigners’ department at the University Hospital at Motol, which has an emergency department and pediatric emergency medical services. The department will arrange a visit with a doctor, take care of all the administrative details regarding payment, and assist with language or other issues.

In situations where no one’s life is in danger or there is no other reason to call an ambulance (155), healthcare facilities with emergency medical service for adults and for children and adolescents under 18 years will provide urgent care.

emergency medical service for adults

Should a tourist or other foreigner without Czech public health insurance have a medical issue, they should go to the special foreigners’ department at the University Hospital at Motol.
The department will arrange a visit with a doctor, take care of all the administrative details regarding payment, and assist with language or other issues.

Fakultní nemocnice v Motole (University Hospital Motol)
V Úvalu 84, Prague 5, tel. +420 224 438 590
www.fnmotol.cz
Mo—Fr 19:00—06:30; weekends and holidays nonstop
Health Care Services for Foreigners, tel. +420 224 433 681, +420 224 433 692

Ústřední vojenská nemocnice (The Military University Hospital)
U Vojenské nemocnice 1200, Prague 6, tel. +420 973 203 571
www.uvn.cz
Mo—Fr 18:00—06:00; weekends and holidays nonstop
Assistance and Information center (non-stop) tel. +420 973 208 333

Thomayerova nemocnice (Thomayer Hospital)
Vídeňská 800, Prague 4, tel. +420 261 082 520, 603 566 584
www.ftn.cz
Mo—Fr 19:00—06:30; weekends and holidays nonstop

Nemocnice na Bulovce (Na Bulovce Hospital)
Budínova 2, Prague 8, tel. +420 283 842 222,+420 266 083 301
bulovka.cz
Mo—Fr 19:00—06:00; weekends and holidays nonstop

Fakultní nemocnice Královské Vinohrady (Hospital Královské Vinohrady)
Šrobárova 50, Prague 10, tel. +420 267 163 778
www.fnkv.cz
Mo—Fr 18:30—23:00; weekends and holidays 8:00—20:00

emergency medical service for children

Emergency medical services for children and adolescents under the age of 18 can be found at almost all large Prague hospitals. They offer examination and treatment of acute health problems, injuries, or worsening of the child’s health while undergoing treatment.

Fakultní nemocnice v Motole (University Hospital Motol)
V Úvalu 84, Praha 5, tel. +420 224 433 650, +420 224 433 654
www.fnmotol.cz/
Mo—Fr 16:00—07:00; weekends and holidays nonstop

Všeobecná fakultní nemocnice (General Teaching Hospital)
Ke Karlovu 2, Praha 2, tel. +420 224 967 777
www.vfn.cz
Mo—Fr 16:00—07:00; weekends and holidays nonstop

Thomayerova nemocnice (Thomayer Hospital)
Vídeňská 800, Praha 4, tel. +420 261 083 783, +420 603 566 587
www.ftn.cz
Mo—Fr 19:00—06:30; weekends and holidays nonstop

Nemocnice na Bulovce (Na Bulovce Hospital)
Budínova 2, Praha 8, tel. +420 283 842 224
bulovka.cz/
Mo—Fr 16:00—06:00; weekends and holidays nonstop

Fakultní nemocnice Královské Vinohrady (Hospital Královské Vinohrady)
Šrobárova 50, Praha 10, tel. +420 267 163 600
www.fnkv.cz
Mo—Fr 19:00—07:00; weekends and holidays nonstop

dental emergency service

The dental emergency service is intended for the provision of acute, necessary and urgent care in cases of a sudden change in health or worsening of an existing condition occurring outside the regular hours of outpatient dental facilities. The dental emergency clinic will assist with acute toothaches at night or at the weekend.  

Dental emergency service for adults:

Městská poliklinika Praha (Municipal Health centre Prague)
Spálená 12, Praha 1, tel. +420 222 924 268
www.prahamp.cz
Mo—Thu 18:00—23:30; Fr 16:00—23:30, Sat, Sun 7:00—22:00

Nemocnice Na Františku (Na Františku Hospital)
Na Františku 8, 110 00  Praha 1, tel. +420 222 801 346
www.nnfp.cz
Mo—Fr 17:00—22:00, Sat, Sun 10:00—22:00

Thomayerova nemocnice (Thomayer Hospital)
Vídeňská 800, Praha 4 — Krč, tel. +420 261 083 546, +420 730 578 741
www.ftn.cz/
Mo—Fr 17:30—22:30; weekends and holidays 7:30—22:30

Dental emergency service for children and adolescents up to 18 years:

Městská poliklinika Praha (Municipal Health centre Prague)
Spálená 12, Praha 1, tel. +420 222 924 268
www.prahamp.cz
Mo—Thu 18:00—23:30; Fr 16:00—23:30, Sat, Sun 7:00—22:00

Fakultní nemocnice v Motole (University Hospital Motol)
V Úvalu 84, Praha 5, tel. +420 224 433 171
www.fnmotol.cz/
The FNM Dental Clinic provides only urgent care, ie treatment of life-threatening conditions: injuries, bleeding, swelling associated with the jaw inflammation accompanied by fever, difficulty opening the mouth and difficulty swallowing. 
nonstop

pharmacies with after-hours service

There is a pharmacy with extended opening hours in each district of Prague. Many of them provide medication through the emergency window even at night and on weekends, whether it is over-the-counter medicines, medical supplies, supplements or prescription medicines.

Pharmacies with Non-Stop Operation:

  • Prague 1 — Na Františku 847/8 (Na Františku Hospital), tel. +420 222 801 397,www.nnfp.cz
  • Prague 4 — Vídeňská 800 (Thomayer Hospital) tel. +420 261 084 019, www.ftn.cz
  • Prague 4 — Šustova 2, tel. +420 296 506 128,  www.eucklinika.cz/
  • Prague 5 — V Úvalu 84 (University Hospital Motol), tel. +420 224 435 736, www.fnmotol.cz
  • Prague 6 — Vítězné náměstí 13, tel. +420 224 325 520, www.drmax.cz
  • Prague 7 — Františka Křížka 22, tel. +420 731 638 010, www.benu.cz
  • Prague 10 —Plaňanská 1, tel. +420 281 019 258, + 420 724 210 499, www.eucklinika.cz

police

Police of the Czech Republic, tel. 158
policie.cz

City centre:
Prague 1 — Old Town, Benediktská 1, tel. +420 974 851 800
Prague 1 — Old Town, Bartolomějská 14, tel. + 420 974 851 700
Prague 1 — New Town, Krakovská 11, tel. +420 974 851 850
Prague 1 — New Town, Jungmannovo náměstí 9, tel. +420 974 851 750
Prague 1 — Lesser Town, Vlašská 3, tel. +420 974 851 900

Municipal Police, tel. 156

www.mppraha.cz

City centre:
Prague 1 — Old Town, Uhelný trh 10, tel. +420 224 234 860
Prague 1 — New Town, Lodecká 2, tel. +420 224 826 145
Prague 1 — New Town, Opletalova 19, tel. +420 222 025 192
Prague 1 — Lesser Town, Letenská 23, tel. +420 257 533 117

post office

Postal services in the Czech Republic are operated by Czech Post. The main Prague post office is located near Wenceslas Square at Jindřišská 14.
Postcards and letters can be placed into orange mailboxes, which are usually located on the outside of post office buildings and on buildings along the main tourist routes.

luggage storage

Whether you come to Prague by train, bus or plane, there are several options for storing your luggage. At the airport, the luggage storage room is located in the right rear corner of the Terminal 2 departures hall. In the city centre, you can use the storage facility at the Main Railway Station, Masaryk Railway Station, or the Florenc Bus Station. 

EasyLocker 
Prokopská 625/3, Praha 1
www.easylocker.cz

Luggage Storage Prague 
Václavské náměstí 785/28, Praha 1
Truhlářská 1489/29, Praha 1
Voršilská 142/6
luggagestorageprague.com

veterinary hospitals and emergency services

Veterinary hospitals have professional teams capable of providing a full range of acute procedures and high-quality diagnostic and therapeutic equipment. Outside office hours, they operate emergency veterinary services.

  • Zahradní Město Veterinary Hospital
    Prague 10, tel. +420 271 751 907, +420 604 242 789, www.aavet.cz
  • VETNEMO Veterinary Hospital Libuš
    Prague 4, tel. +420 244 470 704, www.vetnemo.com/

lost and found

The Central Lost and Found office,  where items handed over by citizens and police and things forgotten on public transport or taxis are stored, is located in the center of Prague at Karoliny Světlé 5.

Smazat logy Zavřít